General terms and conditions of sale

Article 1 — Purpose

These general terms and conditions of sale govern the design, development and maintenance services for websites and applications offered by DigitalWeave Studio, operated by Yacine Frimi, a sole proprietorship under Belgian law (hereinafter "the Provider"), to its clients (hereinafter "the Client").

Article 2 — Quotes and orders

Every project is the subject of a free detailed quote. The quote is valid for 30 days from its date of issue. The order is deemed firm after written acceptance of the quote (email, electronic signature or letter) and payment of the agreed deposit.

Article 3 — Prices and payment

Prices are stated in euros excluding VAT. The Belgian VAT at the rate in force (currently 21%) applies. Unless otherwise agreed, payment is made in three stages:

• 30% on order (signature of the quote);
• 40% on design approval;
• 30% on going live.

Invoices are payable within 30 days. In the event of late payment, late-payment interest at the Belgian legal rate increased by 8 points will apply automatically, in accordance with the Law of 2 August 2002 on combating late payment in commercial transactions. A fixed indemnity of €40 for recovery costs is also due.

Article 4 — Maintenance

The monthly maintenance package covers: hosting, backups, security updates, monitoring and email support. Content changes or enhancements are billed by the hour at the agreed hourly rate. The first month following delivery is free (support and bug fixes).

Article 5 — Deadlines

Completion deadlines are given for guidance only and depend on the Client's responsiveness regarding feedback and approvals. Any delay in providing content (texts, images, access, information) may push back delivery accordingly.

Article 6 — Intellectual property

The Client becomes the owner of the source code and graphic elements created specifically for their project after full payment of all sums due. Reusable components, frameworks and libraries remain the property of the Provider or their respective authors. The Provider retains the right to mention the project in its portfolio and communications, unless otherwise agreed in writing.

Article 7 — Changes and amendments

Changes requested outside the scope defined in the initial quote will be subject to a costed amendment submitted for the Client's approval. No additional invoicing will be issued without prior agreement.

Article 8 — Termination

In the event of termination by the Client during the project, the sums already paid remain acquired by the Provider in compensation for the work carried out. The work completed up to the date of termination will be delivered to the Client as source files.

Article 9 — Liability

The Provider undertakes a best-efforts obligation. Its total liability is limited to the amount of the accepted quote. The Provider cannot be held liable for the content provided by the Client, nor for indirect damages (loss of turnover, data or opportunities).

Article 10 — Data protection

The Provider undertakes to comply with the General Data Protection Regulation (GDPR). Personal data collected as part of the project is processed in accordance with the privacy policy.

Article 11 — Applicable law and disputes

These GTC are governed by Belgian law. In the event of a dispute, the parties undertake to seek an amicable solution within 30 days. Failing this, the courts of the judicial district of Hainaut (Tournai division) shall have sole jurisdiction.